Refund policy

All purchases made on this website are final. We do not offer refunds, cancellations, or returns under any circumstances.

Replacement Policy

Replacement is strictly limited to cases where the customer receives a physically damaged or broken product.

To qualify for a replacement, the customer must comply with the following conditions:

1. A complete and uninterrupted unboxing video is mandatory.

   • The video must clearly show the original sealed package.

   • The entire unboxing process must be recorded without cuts, pauses, or edits.

   • The damage or defect must be clearly visible in the video.

2. Replacement requests submitted without a valid unboxing video will be automatically rejected.

3. Claims made for reasons other than physical damage during transit (including but not limited to dissatisfaction, incorrect orders, or normal wear) are not eligible for replacement.

All replacement requests are subject to verification and approval.
The company reserves the sole and absolute right to accept or reject any replacement claim